Grandparent Scams: Protecting Those Who Matter Most

Scammers have no shame. One of their worst tricks? Grandparent scams—where they pretend to be a grandchild in trouble to steal money. These scams prey on love, urgency, and fear. Here’s how to spot them and keep your family safe. 

How the Grandparent Scam Works 

  • You get a call or text—"Grandma? Grandpa? It’s me!"
  • They sound panicked—saying they’ve been in an accident, arrested, or stranded.
  • They beg for money—usually through wire transfer, gift cards, or crypto.
  • They ask you to keep it a secret—so parents won’t "get mad" or they won’t "get in trouble."

How to Protect Yourself & Loved Ones 

  • Pause and stay calm. Scammers want you to panic. Take a deep breath before acting.
  • Verify their identity. Ask a question only your real grandchild would know. Or call their actual phone number.
  • Never send money quickly. No legitimate emergency requires secrecy or gift cards.
  • Talk to family. If something feels off, check with another relative before responding.
  • Educate loved ones. Have conversations with elderly family members about these scams.

If you or someone you know has been targeted, report it immediately. And if bank info was involved, call us at 833.316.3167. 

At 316, we’re all about peace of mind. Check out more resources on avoiding scams by clicking here. bank316.com/security

The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual.