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FAQs
FAQs Have Questions?FAQs Frequently Asked Questions Am I required to donate money if I open an account with 316 Financial? No, you’re not required to donate—316 Financial takes care of that for you. We tithe 10% of our profits to organizations doing meaningful work, so your everyday banking automatically contributes to uplifting communities. Can I open an account now? We’re putting the finishing touches on an experience built around your values. Join our early access list to be among the first to bank with purpose. How did 316 Financial get its name? Our name is inspired by John 3:16, a verse that reflects love, hope, and generosity—principles we believe belong at the heart of banking. How does 316 Financial choose which organizations to support? At 316 Financial, we’re committed to giving with purpose. Our Financial Stewardship Committee meets quarterly to guide how donations are made, ensuring that every dollar goes to causes that reflect His teachings and create lasting impact. We’re laying the groundwork now and will share more details soon—but rest assured, our commitment to giving is thoughtful and principled. Is 316 Financial a bank? 316 Financial is a division of Primis Bank, Member FDIC. That means all of our banking services and deposit accounts are provided by Primis Bank, giving you access to the same trusted security and protections you’d expect from any FDIC-insured financial institution. Is my money safe with 316 Financial? Yes, your money is safe. As a division of Primis Bank, 316 Financial is a Member FDIC, which means your eligible deposits are insured up to $250,000 per depositor, per ownership category. FDIC insurance is automatically applied to your accounts at no cost to you. Plus, our banking platform is protected by advanced security measures to keep your information safe. Will I be able to talk to a real person if I need help? Yes! Our US-based customer care team is available 24/7, and you’ll always speak with real people—no outsourcing, no robots—just dedicated support whenever you need it. Click here to get in touch.
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Our Tithing Commitment
Our Tithing Commitment VALUES-BASED GIVING Support uplifting causes with every transaction. OUR TITHING COMMITMENT We donate 10% of our profits to causes that reflect His teachings. How Does it WorkYour everyday banking makes a lasting impact. Use Your Account as Usual Enjoy all the features and benefits you expect—no compromises. Use your account just like any other, whether it’s making everyday purchases, saving for the future, or managing your finances. We Tithe for You We set aside 10% of our profits to support nonprofits and organizations that uplift communities and spread hope. Your banking helps fuel meaningful change without any extra effort on your part. Giving That Keeps Going This isn’t a one-time thing. Every year, we donate 10% of our profits to continue supporting organizations that align with our values—so your impact grows right along with your savings. HOW WE DECIDE Guided by Purpose, Led with Integrity Our Financial Stewardship Committee meets quarterly to guide how donations are made, ensuring every dollar makes a meaningful impact. We're laying the groundwork now and will share more details soon. Rest assured, our commitment to giving is backed by a thoughtful and principled approach. Learn More Play Video Profits with a Purpose THE BANK THAT TITHES Profits with a Purpose It’s true—we donate 10% of our profits to causes that create lasting impact and reflect His teachings. It’s also true that we do this without cutting corners on rewards and service for you. Because at 316 Financial, we believe your money should work for you and for a greater good.
Contact Us
Contact Us Faithfully Here, 24/7Whether you need answers, assistance, or just some guidance—our team is ready to help anytime, anywhere. First name Last name Email Subject Message Sharing your number here does not opt you into marketing messages. A representative will only use it to return your call. Other Ways to Get in Touch Phone: 833.316.3167Email: [email protected]316 Financial PO Box 2075, Ashland VA 23005
Fraud Protection
Fraud Defense HQ Protect what matters most. SECURITY & FRAUD PREVENTION Scammers don’t rest, but neither do we. Stay informed, stay secure, and take action when you need to. Tax Scams: Fake IRS, Real Threats Scammers impersonate the IRS, demanding payment or personal info. Learn how to spot the fraud and keep your finances safe. View Blog Grandparent Scams: Protect Your Loved Ones A panicked “grandchild” calls, begging for help—but it’s a scam. Know the warning signs before your family is targeted. View Blog Phishing, Smishing & Vishing: Don’t Take the Bait Email, text, or phone—scammers will try anything to steal your info. Learn the red flags and how to stay one step ahead. View Blog Romance Scams: When Trust Turns Costly Not every “soulmate” is who they claim to be. See how scammers build trust, steal money, and leave victims heartbroken. View Blog Dispute a Charge Saw something suspicious? Whether it’s fraud or just an error, you have the right to dispute a charge. Online: You can dispute a charge as soon as you see it in online banking. By Phone: Prefer to talk to a real person? Call 833.316.3167, and we’ll take care of it. Contact Us Report a lost or stolen Card Your security comes first. If your debit card goes missing, report it right away so we can lock it down and get you a replacement fast. Call Us: Call our 24/7 Team at 833.316.3167 to report a lost or stolen card. Monitor Your Credit: Keep an eye on your credit report for unauthorized activity. Our credit monitoring tools can help you stay informed and protected.
promotion
Start banking with purpose and enjoy rewards from day one. Get a $150 Bonus When You Open a Checking Account! Promotion Get a $150 Bonus When You Open an Account Open a new account and receive a $150 bonus once you meet the qualifying requirements. It’s a simple process to get started and take advantage of this offer. Get Started No monthly fees 1% cash back on debit card purchases Free ATM access nationwide Earn 4.05% APY with 316 Savings Here’s How It Works Open a 316 Checking Account by April 5, 2025.Set up and receive at least two direct deposits totaling $500 within 60 days.Bonus will be deposited into your account within 30 days of meeting the requirements.Offer valid for new customers only. Sign Up Have Questions About This Offer? Do I need a promo code? No, this offer is automatically applied when you meet the terms. Is my account FDIC insured? Yes, deposits are insured through Primis Bank, Member FDIC. When will I receive my bonus? Bonuses are credited within 30 days of meeting the requirements. Need Help? First name Last name Email Subject Message