When “Fraud Prevention” Calls You… It Might Be A Scam


Scammers are getting more convincing. And lately, they’re not just pretending to be your financial institution — they’re pretending to be the fraud department.

Here’s how it usually happens:

You get a call saying there’s suspicious activity on your account. The caller sounds professional, urgent, and helpful. Then they ask you to log into your account, move your money, or follow steps while they “assist” you.

Sometimes they’ll even ask you to share your screen or download an app so they can “help secure your account.”

That’s when the scam begins.

Let’s Be Clear: 316 Financial Will Never Ask You To:

  • Move your money to another account for “protection”
  • Share your online banking username or password
  • Accept a screen-sharing request
  • Download remote access software like AnyDesk or TeamViewer

If someone is asking you to do any of those things, it is not 316 Financial.

Why These Scams Work

These scams are designed to create panic and urgency.

Scammers want you to act quickly before you have time to stop and think. By pretending to represent a trusted financial institution or fraud department, they try to gain your confidence fast.

Once they gain access to your device or online banking information, they can move quickly to steal funds or personal information.

What To Do If You Receive One of These Calls

If something feels off, trust your instincts and take these steps:

  • Hang up immediately
  • Do not click links or share your screen
  • Do not provide login credentials or verification codes
  • Contact 316 Financial directly using a phone number you know and trust

That one step can stop the scam in its tracks.

How We’re Working To Protect You

At 316 Financial, protecting our customers is a top priority. We continue to strengthen fraud prevention efforts by:

  • Monitoring for suspicious account activity
  • Enhancing fraud detection and security tools
  • Educating customers about emerging scams and threats
  • Providing support when something doesn’t seem right

Bottom Line

If someone contacts you and pressures you to act quickly regarding your money or account, pause before responding.

The safest thing you can do is simple:

Hang up and contact 316 Financial directly at 833-316-3167.